>I’ve been making an effort to be more deliberate in my coupon usage. While I’ll certainly never be featured on “Extreme Couponing”, I’m getting better. I don’t make extra trips to go to a sale. I don’t buy things just because I have a coupon or they’re on sale. I’m getting better at knowing what an “average” price for my normally purchased is- making it easier to recognize a good deal.
One frustration has been the commissary’s really inconsistent application of their coupon policy. I’ve dealt with it, but it has encouraged me to switch some of my shopping to Kroger and Wal-mart. So I was really interested in this note posted by the Defense Commissary Agency in 2010: (yay for facebook!)
What coupons can my commissary accept?by Defense Commissary Agency on Wednesday, August 4, 2010 at 9:46amEvery coupon must be individually evaluated when presented. However, in general, all commissaries will accept coupons as long as they meet the following requirements:
A. They must state “coupon.”
B. They must contain a message to the retailer specifying the terms and conditions for accepting the coupons.
C. They must have a redemption address.
D. They must state the purchase requirements; e.g., “Coupon good on any size purchase of …” or “Coupon good on the purchase of two cans of …”.
E. They must have a specially stated face value; e.g., “50 cents” or an “up to” or “no more than” value.
F. They are not expired. However, there is an exception and that is in overseas commissaries. These stores can accept coupons for up to six months after expiration due to an agreement with manufacturers to redeem them. At commissaries in the continental United States, including Alaska and Hawaii, a coupon is considered invalid and will not be accepted if presented after the expiration date.
G. Internet coupons must contain a typical barcode and a Dot Scan Barcode or a PIN.
H. Internet coupons cannot be accepted for free products; however, “Buy One Get One Free” Internet coupons are accepted if they meet all other requirements.
I. Coupons will not be accepted if DeCA has issued a counterfeit notice for them, regardless of where they came from. If you question the commissary’s refusal to accept a coupon, based on it being counterfeit, they should be able to show you the notice.
DeCA Directive 40-6, Change 1, dated April 2, 2009, chapter 7, paragraph 7-4n states, “Valid coupons will be entered at the value stated on the coupons. If the value of the coupon exceeds the cost of the product, the customer will be given the full value of the coupon.” If the item you are purchasing meets all the redemption requirements stipulated on the coupon, you should receive the full face value of the coupon even though the purchase price was less. While there is no requirement to purchase other items to cover the overage, in instances when a sales transaction involves purchases of large quantities of a single item, or when refunds or coupon redemption involves a large amount of money, DeCA store management is required to monitor activity that may be perceived as potential abuse of the commissary privilege and take appropriate action by reporting to installation authorities.
Customers may use only one coupon per item purchased in DeCA commissaries. In general, if you have five of the same item and have five coupons for these items, you could use one coupon on each item purchased. However, there are exceptions to this. For example, if you have a “Buy X, get Y free,” or BOGO coupon, you could not use another coupon on “X” as the BOGO coupon counts for the purchase of “X” and as a result of that purchase you get “Y” free.
If you have questions regarding coupon use, please contact the Your Action Line program using our online customer comment form at http://www.commissaries.com/YAL/customer_comments.cfm.